Adobe InDesign owners using a new MacBook Pro with an Intel Ivy Bridge processor are reporting problems with both the Creative Suite 5 and Creative Suite 6 version of the app. A growing thread on Adobe’s website documents the problem which happens when performing routine tasks like deleting a page with content. The InDesign app reportedly locks up and displays a blank warning box before crashing.
Adobe acknowledged the issue and says the only fix right now is to roll back OS X to a version before 10.7.4. Mac OS X version 10.7.4 was released in May to all Mac owners. Pre-Ivy Bridge customers affected by this glitch can restore their machines to factory software and ignore the 10.7.4 update. Customers who just bought a new MacBook Pro or MacBook Air may run into difficulty as their systems shipped with 10.7.4 installed.
Adobe did not explain why the issue seems to effect Ivy Bridge Macs more than their Sandy Bridge counterparts. It’s also not know whether this problem will be present in Mountain Lion, which should be released later this month. You can follow the Adobe thread to read more about the issue. Hopefully, Adobe will continue to address this problem and respond to user’s concerns.
Adobe acknowledges InDesign crash issues on new MacBooks originally appeared on TUAW – The Unofficial Apple Weblog on Thu, 12 Jul 2012 11:00:00 EST. Please see our terms for use of feeds.