Following the launch of iOS 8 to the public the other day, Apple employees in Cupertino are functioning to find and also fix iOS 8 bugs that are appearing. As explained by one Reddit user, the firm has a “War Room” at Apple where employees are locating problems on social media.
After installing iOS 8 yesterday mid-day, Reddit individual Kiggsworthy tweeted about an issue he was having with Household Discussing. Quickly after that he was connected with by an Apple employee on Twitter, who requested information concerning the issue.
According to the worker, Kiggsworthy was experiencing a bug the group had been trying to find, but could not duplicate, however his going through had the ability to help them resolve the trouble and push a fix to other customers.
Ends up it was some part of iTunes content that was posted over 8 years earlier in a bad style that Family members Sharing wasn’t playing nice with. They now know just what bad content to need as well as are setting about putting re-encoded variations of all this media on their servers to ensure that folks will not obtain this mistake going ahead.
I was telling him exactly how stunned and also amazed I was with this service, given how busy a day Apple was having, for them to simply see something I tweeted (I don’t even have 300 followers) as well as adhere to up with me so quickly.
He stated that they had a “Battle Area” at Apple trawling through social media and also everything they might find wanting any individual having concerns (specifically with Family Discussing) so they can resolve them ASAP.
Earlier this month, Bloomberg author Adam Satariano detailed a program that Apple runs for iOS devices, called early field failing analysis (EFFA), which assists the business fix bugs nearly when they stem.
It shows up there’s a comparable program in position for iOS 8, with the business intending to solve problems as rapidly as feasible.
Apple workers on the early field failing evaluation group as well as those working with iOS 8 will likely be working overtime this weekend break as the first iPhone 6 and 6 Plus tools with iOS 8 set up will certainly be in the hands of customers tomorrow.