Apple fixes 'spam hole' issue affecting diagnostic reports

Recently, TUAW received several emails from users who were attempting to send developers logs for troubleshooting purposes. Those emails, all sent via iCloud email addresses (.mac, .icloud, .me) would vanish before arriving at their destination. Some companies quickly created workarounds so that users seeking assistance could sneak the attachments around what appeared to be a “black hole” devouring emails with extreme prejudice.

An email anonymously sent to TUAW from a reader indicates that Apple has stated they are making adjustments on their end and believe the issue has been resolved.

Apple fixes “spam hole” issue affecting legitimate messages originally appeared on TUAW – The Unofficial Apple Weblog on Fri, 22 Mar 2013 15:00:00 EST. Please see our terms for use of feeds.

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