Yesterday, we reported on the news that a young Apple customer began inadvertently receiving the iMessages of an Apple employee from the Genius Bar, after said Genius placed his own SIM card into the boy’s device during the healing process.
iMessage somehow detected and connected with the SIM, allowing these messages to continually be filtered through, whilst the unsuspecting genius – ironically named Wiz – continued to share his private correspondence with a minor after he’d left the Apple retail store.
Apple has today come out and noted the employee did not follow correct protocol. No kidding. Fruit company representative Natalie Harrison also indirectly denied a flaw in the iOS 5 make up.
Speaking with The Loop, she stated:
“This was an extremely rare situation that occurred when a retail employee did not follow the correct service procedure and used their personal SIM to help a customer who did not have a working SIM . . . This resulted in a temporary situation that has since been resolved by the employee.”
So, the story of Wiz the Genius and Young Boy Apple can be put to rest, but how do we know such situations won’t reoccur in future? How can we be sure that when we box our old iPhone and send it off to Never Never Land via eBay, that our private iMessages aren’t being transported as well?
It seems Harrison has simply told us the employee was in the wrong, and that he would possibly have got a slap on the wrist as a consequence. But that doesn’t mean the incident couldn’t happen again if, as demonstrated, iMessage is in close contact with the SIM despite not actually needing a SIM in order to function. Its somewhat strange in our opinion that Apple does not find the bug as a ‘bug’. Whatever the case may be, we’re sure an iOS update is in the pipeline to fix it.
What do you guys make of all this; is Apple showing its lackadaisical side once again, or is this merely an isolated incident offering no real cause for concern?