FastCustomer is a free iOS app that has been around for awhile, but merely acquired a current update. The app has a listing of 3,000 often called business and can break via the countless phone trees and aggravation of being on hold for customer support.
The app is easy to make use of. Select a business you would like to reach– sometimes the application also provides specific departments. Inform it to contact the company, and the app goes to function. It actually does not utilize your cell phone link for this, yet connects via the internet. The application informs you it is calling, browsing the voice mail tree, arranging hold for a person to respond to, then it calls the number you intend to speak on. It could be your telephone number, or even a wired residence phone.
I attempted the application with both AT&T, and DirecTV. In both cases it worked. My iPhone informed me exactly what was going on, and in a number of minutes my phone rang and a real-time customer support person existed. I wasn’t stuck paying attention to escalator songs or acquiring a taping regarding “how important my call is”.
I can imagine instances where the app may not work, but it worked simply great for me. One point to be careful of is the “cancel telephone call” switch on the application. If you press it while you are on the telephone call, also if it is to your wired phone, the telephone call drops. FastCustomer runs in the background, so once you start the call you can leave the app, or merely watch the progression of your phone call.
FastCustomer can save you a bunch of frustration. Free is a great price, and there is an in-app investment of US$ 4.99 that lets you submit numbers that aren’t on the integrated listing. I in fact found the listing rather full, with a lot of airlines, cable business, insurance provider companies, or even Apple. Some business, like Amazon.com, have a similar recall service that you initiate from an internet browser.
FastCustomer needs iOS 7 and is not universal. It’s optimized for the iPhone 5.