As pre-orders started over the weekend break for the iPhone 6s as well as iPhone 6s Plus, there was the common period of panic and exhilaration as delivery windows for the device were mainly on the September 25 launch day for a lot of users, with a few exemptions. Currently, nevertheless, a handful of AT&T Next consumers are dealing with an odd problem on their Apple online store order web page, which showcases an upcoming full-price fee on the smartphone while simultaneously listing their AT&T Next plan choice.

iphone 6s order
The concern looks particularly striking a team of customers who pre-ordered as well as chose the AT&T Next time payment plan alternative at check out. The affected users were revealed the anticipated $$ 0 down, $ 15 upgrade charge cost (including tax) when initially looking into on pre-order night, but their order status page has actually started mirroring the full-price expense of their chosen iPhone 6s or iPhone 6s Plus. Some individuals began observing the irregularity on Saturday, a couple of hrs after their order initially read the right charge, with a team of MacRumors users going to the online forums to upload about the concern.

A few users have actually contacted Apple support, and the company has actually recognized the concern and also assures customers who are being impacted that a repair for the trouble is currently being worked on. Still, as of creating, there has been no word from anyone suffering from the false rate cost that they have actually seen an adjustment back to the proper rate of their order.

An Apple support rep articulated pledge that customers impacted by the trouble would certainly begin to see it resolved over the following couple of days, as well as if they talked with an assistance staff member themselves, they can provide the firm their email address or telephone number to be informed when the trouble has actually been cared for. Considering that a lot of consumers will likely begin to be billed for their iPhone 6s as well as iPhone 6s Plus pre-orders in the days ahead of the September 25 launch, it’s still a terrifying hiccup for a handful of users to need to go with.


You can follow on Twitter or join our Facebook page to keep yourself updated on all the latest from Apple and the Web.