Apple @ Work: What is iOS device supervision, and why should it be used?
Device supervision is a crucial aspect of managing Apple in the enterprise, but it’s essential to understand what it’s good for, what its limits are, and how to ensure you get a deployment started on the right foot.
About Apple @ Work: Bradley Chambers has been managing an enterprise IT network since 2009. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, 100s of Macs, and 100s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.
Supervision gives organizations control over the iOS devices they own and manage. With device supervision, you can apply additional restrictions like turning off AirDrop or disabling the App Store. Supervision can only be turned on when a device is being set up as new. If you want to supervise and existing device, it must be wiped ahead of time.
By default, an iPhone or iPad isn’t supervised. Supervision can only be turned on when you set up a new device. If your iPhone, iPad, or iPod touch isn’t supervised now, your administrator needs to erase your device to set up supervision completely. Most organizations will typically supervise their devices through their mobile device management system using the device enrollment program through Apple School Manager or Apple Business Manager. Still, some organizations with limited devices might use a program like Apple Configurator or iMazing Configurator to supervise locally. Apple Configurator is only available for macOS, so for Windows users, iMazing Configurator is the only option.