Having trouble connecting your DJI Spark to iPhone? Here’s how to fix it

DJI’s latest drone, the Spark, got some serious attention when it was announced last month, for good reason too. The adorably tiny drone is advertised as something for beginners that doesn’t require much in terms of setup. Currently, though, there are some issues with the Spark’s WiFi connection. If you’re experiencing these problems, here’s how to fix it.

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Users across the board are reporting problems with the Spark’s WiFi radios, but the issue is especially bad on Android devices. Long story short, the Spark tends to make it difficult to actually connect to its WiFi network for both the initial setup and flight. First off, though, let’s take a closer look at the standard setup process for the Spark.

How to setup the DJI Spark with iOS

The first thing you’ll need to do is connect to and activate your new drone. To do that, simply follow the steps below.

  1. Charge your DJI Spark battery fully and insert into drone.
  2. Download the DJI Go 4 app from the App Store.
  3. Open DJI Go 4 and ensure the app is set to connect to a DJI Spark.
  4. Turn on your DJI Spark (one tap and one long press until fans kick in).
  5. In the DJI Go 4 app on your device, tap Enter Device and connect to the Spark’s WiFi network.*
  6. Enter the password found under the battery on your Spark and on the carrying case.
  7. Turn off mobile data.
  8. After you’ve connected to the Spark, you will be asked to activate the product and check for firmware updates.
  9. Once these steps have been completed, you should now be able to fly your DJI Spark.

Now, what you’ve seen above is the ideal scenario. If your experience ends up anything like mine, you’ll be present with one major issue first — you can’t find the Spark’s WiFi network. This is because the Spark automatically searches the WiFi networks around you and tries to find the frequency with the least amount of “noise” to keep a strong signal. Unfortunately, the Spark commonly pushes past what most mobile devices typically search for.

Personally, I’ve had quite a bit of trouble with this problem on my Android devices, but this is also an issue plaguing quite a few iOS users. 9to5Toys‘ Trevor Daugherty reported the same issues with his iPhone 7 Plus on the Spark.

How to reset DJI Spark WiFi

  1. Turn on your DJI Spark (one tap and one long press until the fans kick in).
  2. Open the DJI Go 4 app on your iOS device and tap Enter Device. From there you should be presented with your device’s WiFi menu.
  3. Press and hold the Spark’s power button until the drone beeps once, twice, and then three times (9-10 seconds). This resets the Spark’s WiFi network.
  4. On your smartphone, the Spark’s WiFi network should appear as a secured network
  5. From here, locate your Spark’s carrying case. The WiFi password will be listed next to the QR code. Input that password and tap Connect.

Once you’ve followed these steps, your device should have no issues connecting to the DJI Spark. The range, when connected to a smartphone, is pretty minimal, but things are stable for the most part right now.

If you’re interested in expanding the range, you should definitely pick up the Spark Controller (Fly More Bundle). To connect that, just follow the steps in the manual. The controller, thankfully, works a lot better.

We’ve reached out to DJI for clarification on what’s going on and when a potential fix will be implemented. The company has told us that a firmware update will be coming to fix this problem.

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