HomePod set up failing with a blank white screen? Here’s the fix …

Some new HomePod owners are hitting a problem that prevents them from setting up the device. During the initial set up, one of the popup screens is simply blank with seemingly no way out but to cancel the process. It turns out there’s an amusing bug causing this, but luckily there’s a simple fix …

HomePod works best with an Apple Music subscription, but it is not required. This bug affects people who don’t use Apple Music at all, so they have deleted the system stock Music app entirely.

Basically, part of the set up process for HomePod includes a screen that advertises a three month free trial from Apple Music if the Apple ID does not have an active Apple Music subscription and hasn’t already redeemed a trial.

If the Music app has been uninstalled, something Apple has allowed you to do since iOS 10, this set up process gets stuck. It can’t load the necessary Apple Music resources so it simply shows a blank white screen in the card, shown in the following screenshot.

You can also see what it’s meant to look like.