As discussed in this morning’s news roundup, lot of iPhone users which have actually since switched to Android are finding that they are not able to obtain messages sent out from iPhone individuals. The problem depends on the truth that some people have contact number tied to iMessage even after leaving the iOS ecological community.
Lifehacker EIC Adam Pash lately experienced this issue and detailed it in an article aptly entitled “iMessage purgatory.”
I recently changed from an iPhone to Android, and uncovered soon thereafter that my phone number was still linked with iMessage, implying that any kind of time a person with an iPhone tried texting me, I would certainly receive absolutely nothing, and they ‘d obtain a “Supplied” receipt in their Messages app as though every little thing were functioning as expected.
While disassociating one’s number from its linked Apple ID appears to fix the issue for some, Pash, and others, are still locating that contents sent out from iPhone individuals aren’t coming through.
This isn’t really a totally new problem as there are a number of assistance threads on the subject on Apple’s website.
The official response from Apple, normally, is for individuals to shut off iMessage.
To deregister your contact number, tap Settings >) Messages and turn iMessage off.
Hilarious enough, Eric Schmidt’s guide on changing to Android from iPhone also mentions this.
An extensive quick guide for shutting down iMessage could be discovered here on OS X Daily.
Another recommendation using Apple’s assistance forums reviews:
- Go to: https://supportprofile.apple.com/MySupportProfile.do
- Visit otherwise already visited.
- Click “edit products”
- Click the “x” to the right of the item.
- Click “unregister”
Some commenters on Apple’s conversation online forums also advise that customers authorize out of their App Store accounts if possible. While some customers have actually located that texting the word “quit” to 48369 seems to minimize the trouble after about a 12 hour period, Apple’s support document clearly mentions that doing this “won’t deregister iMessage.”
The best ways to stop this trouble in the initial location!
To with any luck avoid this sort of aggravating experience completely, Apple reportedly recommends that customers must shut off iMessage before switching their telephone number to a brand-new device.
If none of the above offer to take care of the issue, or if you happen not to have access to your iPhone anymore, Apple suggests calling Apple assistance at 1-800-My-Apple.